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Privacy Policy

At ElevenEast.com, we take your privacy concerns very seriously. We do not share, sell, trade or rent our customers’ personal information such as names, addresses, phone or fax numbers, e-mail addresses, the items you purchased, or any other purchasing information to anyone. You will never receive any catalogs, phone calls or unsolicited e-mail from anyone else as a result of doing business with us. All information provided to us, including inquiries we receive from customers via e-mail, fax or phone, is strictly confidential.

We implement a variety of security measures to maintain the safety of your personal information. When you place orders or access your personal information, we offer the use of a secure server. All information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. Please note that we do not store any credit card numbers for your protection.

Although we do use cookies on our site, they are never used to gather information about you or your purchases. An anonymous visitor to our site will remain anonymous. We do not attempt to identify visitors if they do not voluntarily register on our website. Cookies cannot be used to retrieve personal information from your hard drive, transmit a virus, find your e-mail address, or obtain any information about who you are. We only use cookies for two specific purposes:

1. To recognize you as a returning customer if you have registered on our website.
2. To keep track of the items in your Shopping Cart for checkout.

If you have registered an account with us and you wish to delete all of your account information from our database, simply sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.